Shipping & Returns
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–3 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–25 days.
We want you to be completely happy with your purchase from our website.
If you want to return your items, please notify us by email stating the reason for the return within 10 days of receipt.
Items in new, unworn condition can always be returned you have to afford the return shipping fee and we need to charge you 20% for the restocking fee. No refunds will be given for WORN merchandise.
We process most returns within 3 days of their receipt back to our warehouse. Once your refund has been processed it can take your bank up to 10-30 days to post the credit to your account.
If the size does not fit well and you would like to exchange it, we will not charge you the reshipping fee, however you need to pay the shipping fee yourself back to us.
Please send back the original pair with a copy of your receipt and a note asking for an exchange. You afford the return shipping fee to us.